Terms & Conditions
Seek Natural is developed and operated by Health Emporium Limited.
These Terms and Conditions govern your use of the Seek Natural website (Site) and your relationship with (Seek Natural, we or us). Please read this page carefully. If you do not accept the terms and conditions stated here, please do not register for or use the Site. Seek Natural may revise these terms and conditions at any time by updating this posting. You should visit this page periodically to review the terms and conditions, because they are binding on you. Please note that to make a purchase on the Site, you are required to register as an authorised user on the site.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.
1. Registration, Password and security
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us of any changes to the information that you provided when registering by updating your personal details.
When you register to use the Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services (see below for contact details) immediately.
If Seek Natural has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account.
2. Promotional offers
Certain offers are only available for a limited period and while stocks last. If you order is received after the offer period or the goods are no longer available at the offer price, we will notify you before we dispatch the goods.
Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.
3. Intellectual property
The content of the Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from Seek Natural.
Unauthorised use of the material may violate copyright, trademark and other laws. If you violate any of these terms, your permission to use the material automatically terminates and you must immediately destroy any copies you have made of the material.
No licence is granted to you in these Terms and Conditions to use any trade mark of Seek Natural or its affiliated companies including, without limitation, the trade mark Seek Natural.
4. Seek Natural’s liability
This website is intended to provide general information only in relation to particular medical conditions. This information has been collated by qualified medical practitioners or other health professionals and reflects their views, which may not be the views of the general medical profession. This website does not purport to be exhaustive nor to deal with all medical conditions and health related matters. The information contained on this website must not be used for the purposes of diagnosis nor for choosing appropriate treatment and is not intended to be a substitute for the advice of a qualified medical practitioner whom you must consult about any issue or medical concern that you may have.
Seek Natural uses all reasonable efforts to ensure the contents of the website are accurate and up to date and that the website is available 24 hours a day. However, the material may contain inaccuracies or typographical errors, and Seek Natural makes no representations about the accuracy, reliability, completeness, or timeliness of the material software or links. Changes are periodically made to the website and may be made at any time. The website may be unavailable or access may be interrupted from time to time due to technical failure.
The website and material are provided on an 'as is' basis and Seek Natural makes no warranties of any kind. All warranties, terms and conditions are excluded, to the fullest extent permitted by law.
If your use of the website or the material results in the need for servicing or replacing equipment or data, Seek Natural is not responsible for those costs.
5. Advertising and Sponsorship
Part of the Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.
6. Links to other sites
The website may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by Seek Natural of the contents on such third party sites. Seek Natural is not responsible for the content of linked third party sites and does not make any representations regarding the content or accuracy of materials on such third party websites. If you decide to access linked third party websites, you do so at your own risk.
You agree to indemnify, and hold harmless Seek Natural, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, resulting from your use of the materials, any communication posted by you on the website or your breach of any of these terms and conditions.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
If you breach these Terms and Conditions and Seek Natural ignores this, Seek Natural will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
Seek Natural shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.
A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
If any of these Terms and Conditions are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
If you have any queries please contact Customer Services using the using our email form or telephone: 01923 55 1001
Any incidence of non-delivery of your order will need to be notified within 30 days of purchase, so as to be able to investigate your claim further.
Please read these product terms and conditions carefully as they affect your rights and liabilities under the law and set out the terms under which Seek Natural makes the products available to you ("Product Terms").
The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery unless stated otherwise. All prices are subject to change without notice.
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you.
The purchase contract is made on ordering and paying for the goods and delivery. You will be charged for the goods and delivery when you place your order. There will be no contract of any kind between you and us until you have purchased the goods. Up until payment, we may decline to supply the goods to you without giving any reason. At the moment the goods and delivery are paid for (and not before), a contract will be made between you and us.
Delivery of Products
a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check out procedure. However, the time for delivery will not be essential to the contract between us. Parcels are dispatched to you by Royal Mail.
b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
Returns of items
We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. All of your purchases at www.seeknatural.co.uk are covered by our 30-day unconditional money-back guarantee. Customer service representatives are available via our phone number 01923 55 1001 or by using the using our email form. If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling). Products must be unopened. You are covered by this unconditional money back guarantee for a full 30 days from your date of purchase. Please e-mail or call our Customer Service Department within 30 days of the shipment date to receive authorisation and return instructions.
Any damaged parcels or breakages must be notified to us within three (3) days of receipt of the goods.
Goods purchased from the Site can be returned unopened within thirty (30) days of the date of purchase.
Your statutory rights are not affected.
Cancellation and changes
Please notify cancellation and changes to your order by using our using our email form. If your order has not been processed then it will be possible to cancel or amend the order as requested. However if the order has been processed and despatched, then you may wish to return the items for a full refund less any carriage charges incurred.
You can pay by any Mastercard or Visa credit card, Switch or Delta debit card. Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Payment must be given at the time of placing your order.
Our liability to you in connection with any order will not exceed the total price charged for the relevant items.
These Product Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
If any of these Product Terms are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.
If you have an order query, please e-mail us using the using our email form or telephone us on: 01923 55 1001.
Information on the Website
The information provided on this website does not seek to diagnose disease, or to replace medical advice. Proper medical advice should be sought in the first instance. Please exercise caution when taking nutritional supplements and herbal remedies, if the products you wish to purchase have been recommended by you practitioner, it is important to disclose your full medical history and current medication details to avoid potential contra-indications. Please ask your doctor or pharmacist for advice.